Shipping policy
SHIPPING POLICY
Last updated: September 25, 2026
Thank you for shopping with RENOVA PRINTING SOLUTIONS. This Shipping Policy explains our order processing, production, and delivery procedures.
SHIPPING AREA
We currently ship to valid addresses within the United States. Some products may have shipping restrictions based on size, weight, destination, or fulfillment provider.
ORDER PROCESSING AND PRODUCTION
Most standard orders are processed within 2–7 business days.
Custom, personalized, bulk, and specialty printing orders may require approximately 3–10 business days or longer, depending on the product, quantity, design requirements, material availability, and customer approval.
Processing time begins after:
• Full payment is received
• All required photographs, artwork, logos, text, and order details are received
• The customer approves the final design proof, when approval is required
Business days do not include weekends or federal holidays.
Processing and production times are separate from shipping transit times. Large or complex orders may receive a separate production estimate.
SHIPPING RATES AND DELIVERY ESTIMATES
Available shipping methods, estimated delivery times, and shipping charges are displayed at checkout when available.
Delivery times are estimates and are not guaranteed unless we expressly confirm a guaranteed delivery date in writing. Carrier delays, weather, holidays, customs, supply interruptions, and other events outside our control may affect delivery.
TRACKING INFORMATION
When tracking is available, a shipping confirmation containing the tracking number will be sent after the order ships. Tracking information may require up to 48 hours to update after the carrier receives the package.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address before submitting an order.
Contact us immediately at info@renovaprinting.com if you notice an address error. We cannot guarantee that an address can be changed after processing or production begins.
RENOVA PRINTING SOLUTIONS is not responsible for delays, failed deliveries, or packages delivered to an incorrect address provided by the customer. Additional shipping or replacement charges may apply if an order must be reshipped.
MULTIPLE PACKAGES
Orders containing different products may be produced or fulfilled at different locations and may arrive in separate packages. Separate tracking numbers may be provided.
DAMAGED OR INCORRECT ORDERS
Inspect your order immediately after delivery. If it arrives damaged, defective, or incorrect, contact us within 7 days at info@renovaprinting.com.
Include your order number and clear photographs of the product, packaging, shipping label, and damage or error. Keep the product and all original packaging until the claim is resolved.
LOST, DELAYED, OR STOLEN PACKAGES
If tracking shows no movement for an extended period or the package appears lost, contact us so we can review the shipment and, when appropriate, open a claim with the carrier.
If tracking shows the package as delivered but you cannot locate it, check around the delivery location and contact household members, neighbors, the carrier, or the local delivery office.
RENOVA PRINTING SOLUTIONS is not responsible for theft or loss after a carrier confirms delivery to the address provided. We will reasonably assist with available carrier information or claims.
RETURNED OR REFUSED PACKAGES
Packages returned because of an incorrect or incomplete address, refused delivery, or unsuccessful delivery attempts may require an additional shipping charge before reshipment.
Original shipping charges are non-refundable unless the problem resulted from an error by RENOVA PRINTING SOLUTIONS.
ORDER CHANGES AND CANCELLATIONS
Contact us as soon as possible if you need to change or cancel an order. Custom orders may only be canceled before design work, production, printing, manufacturing, or fulfillment begins.
Once an order enters production or ships, changes or cancellations may not be possible.
CONTACT US
For shipping questions, contact:
RENOVA PRINTING SOLUTIONS
Email: info@renovaprinting.com
Phone: 586-457-5528
Website: https://www.renovaprinting.com